VoIP
Phone Systems for SMEs in Ireland
Affordable, flexible VoIP solutions designed for small and medium-sized businesses across Ireland.
Lower call costs • Cloud-based • Remote-ready • Scalable for growth
What
Is VoIP for SMEs?
VoIP (Voice over Internet Protocol) is a business phone
solution that allows calls to be made and received over your internet
connection instead of traditional landlines. For SMEs, VoIP provides a
cost-effective and flexible way to manage business calls while accessing modern
phone features previously only available to larger organisations.
A VoIP phone system replaces fixed lines with cloud-based calling, allowing your team to answer calls on IP desk phones, mobiles or desktop apps. This makes VoIP ideal for small businesses, growing teams and companies with remote or hybrid working arrangements.
Key points:
Calls made over the internet instead of landlines
Lower call costs for local, national and international calls
Works with IP phones, mobiles and softphone apps
Easy to scale as your business grows
Why SMEs Choose VoIP Phone Systems
VoIP gives small and medium-sized businesses access to
powerful communication tools without the high costs or complexity of
traditional phone systems.
Lower monthly call costs compared to traditional phone lines
No expensive infrastructure or PBX hardware required
Flexible working — take calls from office, home or on the move
Professional call handling with IVR, extensions and voicemail
Scalable solution that grows with your team
Quick setup with minimal disruption to your business
For SMEs, VoIP
delivers enterprise-level calling features in a simple, affordable package —
helping you stay connected, responsive and professional as your business
evolves.
VoIP Features for Small & Medium Businesses
Multi-Device VoIP Calling
Make and receive calls on IP desk phones, mobiles or
desktop apps using your business number.
Smart Call Handling
Use auto attendants, call transfer and ring groups to
ensure calls reach the right person every time.
Extensions & Shared Directory
Assign extensions to
staff members and departments for easy internal communication.
Built-In SME Tools
Voicemail to email, call forwarding, conferencing and call logs included as standard.
Call Queues & Ring Groups
Handle multiple incoming calls efficiently without sending customers straight to voicemail.
Business Hours & Call Rules
Control how calls are handled during office hours, evenings, weekends or holidays.
Remote
& Hybrid Working Ready
Support remote staff and flexible working without changing your phone setup.
Secure & Reliable VoIP Platform
Business-grade reliability with secure, GDPR-compliant infrastructure for Irish businesses.
These VoIP features
are designed specifically for SMEs. As your business grows, advanced
capabilities such as call recording, reporting and integrations can be added —
without replacing your existing system.
How It Works Step-by-Step
Getting started with a cloud business phone system is quick and hassle-free. From choosing the right plan to going live, our team handles the setup and onboarding. So you can start making and receiving calls without disruption to your business.
1
Choose
service & plan
2
Pick compatible
phones
3
We configure
& onboard
4
Go live with
support included
Real stories, real success
The Pulse Cloud PBX system has helped improve our efficiency in handling calls and particularly helps callers reach their appropriate destination whether that be the Pro Shop, the office or the caterers.The call stats help us ensure that calls are being handled efficiently
Real stories, real success
We required a reliable phone system with features to match our needs whether in the office or on the move. Pulse Telecom have exceeded our expectations
Real stories, real success
One Cloud PBX covering both locations has helped keep our costs in check. The call statistics have been a great resource in identifying what marketing tools are giving us the best return on our advertising campaigns. Without the Pulse system this would be pure guesswork
Frequently asked questions
Can’t find the answer here? Check out our Help Center.
In most cases, we can port your existing business numbers to your new phone system with no disruption to your service. Our team manages the entire number-porting process for you.
In most cases, we can port your existing business numbers to your new phone system with no disruption to your service. Our team manages the entire number-porting process for you.
In most cases, we can port your existing business numbers to your new phone system with no disruption to your service. Our team manages the entire number-porting process for you.
In most cases, we can port your existing business numbers to your new phone system with no disruption to your service. Our team manages the entire number-porting process for you.
In most cases, we can port your existing business numbers to your new phone system with no disruption to your service. Our team manages the entire number-porting process for you.
In most cases, we can port your existing business numbers to your new phone system with no disruption to your service. Our team manages the entire number-porting process for you.