What Is a Cloud Telephony Solution?
Cloud telephony is a modern phone system that runs over the internet instead of traditional phone lines. It uses VoIP technology to make and receive calls online, removing the need for on-site PBX hardware. This makes communication flexible, cost-effective and easier to manage.
It also allows employees to call from anywhere using the same business number whether they are in the office or remote. With simple setup, automatic updates, and easy scaling across locations, cloud telephony is a smarter upgrade for growing businesses.
Why Choose Multi-Site Cloud Telephony?
Multi-location businesses often struggle with disconnected phone systems that work differently in every office. Managing separate phone lines, hardware and service providers increases cost and complexity. It also becomes difficult to maintain consistent call quality and support levels across all sites, affecting both internal communication and customer experience.
A multi-site cloud telephony solution removes these issues by bringing every location onto one unified cloud platform. With a single central dashboard, you can manage numbers, users and call settings for all offices from anywhere. This ensures consistent call quality, smoother communication between teams, and a scalable setup that grows easily as you add new sites.
Benefits of Cloud Telephony
for Multiple Sites
Unified Communication
Connect all locations under one phone system with seamless call routing between sites.
Easy Scaling
Add new locations or users instantly without hardware installations or complex setup.
Central Admin Portal
Manage all sites, users, and settings from a single cloud-based dashboard.
Local Numbers for Each Site
Provide local presence in multiple markets with dedicated numbers per location.
Enterprise Call Quality
Crystal-clear HD voice quality with 99.9% uptime guarantee across all locations.
Cost Reduction
Eliminate expensive hardware and reduce telecom costs by up to 60% with cloud telephony.
One Unified Phone System Across All Your Business Locations
Connect every office, branch and remote team under one streamlined cloud phone system. Instead of running separate phone networks for each site, all users share the same platform with extensions, numbers, call routing, voicemail and support services. This creates a standard communication experience everywhere, making internal transfers faster, reducing administrative work and removing technical inconsistencies between locations. With everything controlled from a central dashboard, you gain full visibility and control across the entire business, while employees enjoy reliable, high quality calling from any device and any location.
How It Works Step-by-Step
Get your multi-site cloud telephony system running in four simple steps, connecting every location to
one unified cloud platform with a smooth setup process.
1
Identify
Requirements
2
Configure
Cloud Network
3
Port Numbers
& Devices
4
Go Live
with Support
Call Recording
Record calls automatically for training, compliance, and quality assurance purposes.
Voicemail to Email
attachments.
CRM & Teams Integration
Seamlessly integrate with Salesforce, HubSpot, Microsoft Teams, and other business tools.
Auto Attendant & IVR
Professional automated greeting and call routing to direct callers to the right department or location.
Analytics Dashboard
Real-time reporting on call volumes, wait times, and performance across all sites.
Multi-Site Routing
Intelligent call routing between locations based on time zones, availability, or custom rules.
Powerful Features for Multi-Site Communication
Real stories, real success
Pulse Telecom has completely upgraded the way our business communicates. The transition to their cloud phone system was smooth, the hardware arrived pre-configured, and their team guided us through every step. Call quality is excellent, our remote staff are fully connected, and managing the system is easier than ever. Outstanding service and support. Highly recommended.
Real stories, real success
Pulse Telecom has completely upgraded the way our business communicates. The transition to their cloud phone system was smooth, the hardware arrived pre-configured, and their team guided us through every step. Call quality is excellent, our remote staff are fully connected, and managing the system is easier than ever. Outstanding service and support.
Highly recommended.
Real stories, real success
Pulse Telecom has completely upgraded the way our business communicates. The transition to their cloud phone system was smooth, the hardware arrived pre-configured, and their team guided us through every step. Call quality is excellent, our remote staff are fully connected, and managing the system is easier than ever. Outstanding service and support.
Highly recommended.
Real stories, real success
Pulse Telecom has completely upgraded the way our business communicates. The transition to their cloud phone system was smooth, the hardware arrived pre-configured, and their team guided us through every step. Call quality is excellent, our remote staff are fully connected, and managing the system is easier than ever. Outstanding service and support.
Highly recommended.
Frequently asked questions
Can’t find the answer here? Check out our Help Center.
In most cases, we can port your existing business numbers to your new phone system with no disruption to your service. Our team manages the entire number-porting process for you.
In most cases, we can port your existing business numbers to your new phone system with no disruption to your service. Our team manages the entire number-porting process for you.
In most cases, we can port your existing business numbers to your new phone system with no disruption to your service. Our team manages the entire number-porting process for you.
In most cases, we can port your existing business numbers to your new phone system with no disruption to your service. Our team manages the entire number-porting process for you.
In most cases, we can port your existing business numbers to your new phone system with no disruption to your service. Our team manages the entire number-porting process for you.
In most cases, we can port your existing business numbers to your new phone system with no disruption to your service. Our team manages the entire number-porting process for you.